McDonald's has blamed a third-party service provider's configuration change, not a cyberattack, for the global outage that forced many of its fast-food restaurants to close.
According to a statement shared by the company's Chief Information Officer Brian Rice, the global technology system outage began around midnight CDT on Friday.
In a separate message sent to employees through the company's OTP portal, McDonald's said that the issue is being resolved and that all impacted stores and systems are returning online.
The massive IT outage impacted restaurants worldwide, in the United States, the United Kingdom, Japan, Australia, Canada, the Netherlands, Italy, and New Zealand.
McDonald's Japan also apologized earlier today, saying that many locations temporarily closed due to ongoing point-of-sale system outages.
Employees also shared on social media that they could not take orders, open cash registers, or process payments because POS systems were down.
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This Cyber News was published on www.bleepingcomputer.com. Publication date: Fri, 15 Mar 2024 18:35:35 +0000