It's no secret that Facebook scammers often impersonate businesses to trick unsuspecting users into forking over money.
While the cost of this fraud is apparent for the victims, the damage to the businesses that are being impersonated is often not reported.
That's why, this week, a small business in St. Paul, Minnesota, told its story about being victimized by Facebook scammers - and how the social media giant has done nothing to stop it.
According to Robert Sanberg, the owner of a small direct-to-consumer outdoor company called WindRider, he noticed his Facebook ad sales slowing down in early November.
The next week, he began receiving calls and emails from frustrated consumers who said they never received their orders.
After one customer sent him screenshots, he finally found out that his business was being impersonated by scammers.
By Black Friday, he was receiving over 10 complaints a day, and despite repeatedly flagging the issue for Facebook, the company has not helped him.
There's little chance authorities will be able to help these users recover their money, and Sanberg says his business is out at least $20,000 a day in late November alone.
He has since pulled all his advertising from Facebook, but the damage has been done.
Now the onus is on Facebook to do a better job protecting business owners like him in the future.
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This Cyber News was published on facecrooks.com. Publication date: Tue, 02 Jan 2024 21:43:05 +0000