70% of businesses report that fraud losses have increased in recent years and over half of consumers feel they're more of a fraud target than a year ago, according to Experian.
To thwart fraudulent activity in 2024, businesses need to deploy more sophisticated fraud protection solutions that harness the power of data and technology to mitigate risk and protect consumers.
The explosive popularity of generative AI has brought many benefits, but it's also made fraud more accessible.
Using stolen identities, fraudsters will leverage generative AI to create fake identities on social media.
They can then interact online with these new profiles that look like a real consumer.
This could dramatically increase the number of fraud attacks.
Consumers still choose bank branches for account openings.
Although there's been a substantial migration to digital lending experiences, many consumers are heading in-person to bank branches to open new accounts or get financial advice.
Consumers are doing this as they want to feel safer and think they're avoiding online security risks by being in-person.
According to an Experian report, 85% of consumers report physical biometrics as the most trusted and secure authentication method they've recently encountered, but the measure is only currently used by 32% of businesses to detect and protect against fraud.
Experian forecasts that lenders will introduce more digital identity verification steps, such as physical biometrics, at branches for in-person account openings to protect legitimate customers and mitigate losses.
With a rise in online shopping, fraudsters have found creative ways to scam some retailers and small businesses.
Experian predicts that more criminals will use this method to keep merchandise in 2024, leaving businesses with lost goods and revenue.
During the pandemic, many fraudsters created synthetic identities but then quickly found easier methods to steal funds through various aid programs.
Though they may have been dormant, these synthetic identities now have a few years of history.
Businesses will need to collaborate more closely than ever with their fraud-prevention partners to review their current portfolios for synthetic identity accounts.
Fraudsters expand into cause-related and investment deception.
From fake GoFundMe campaigns, social media giveaways, investment opportunities and text fraud, fraudsters are employing new methods that strike an emotional response from consumers with cause-related asks or too-good-to-be-real offers to gain access to consumers' vital, personal information.
Experian predicts that these deceptive cause-related methods will surge in 2024 and beyond.
To avoid becoming victims, consumers will have to be extremely cautious and confirm these opportunities, charities or texts are from the intended party before interacting with them.
This Cyber News was published on www.helpnetsecurity.com. Publication date: Mon, 19 Feb 2024 04:43:05 +0000