IT and security professionals demand more workplace flexibility

The concept of Everywhere Work is now much broader, encompassing where, when, and how professionals get their work done - and flexibility has become a key workplace priority, according to Ivanti.
Ivanti surveyed over 7,700 executive leaders, IT and cybersecurity professionals‌‌ , and office workers to explore the profound challenges and opportunities employers face when they empower their employees to work everywhere - with no limitations on place and time.
According to the research, 80% of professionals say flexible work is highly valuable compared to the ability to work anywhere.
Just 25% of professionals say their jobs afford them high flexibility, and at least 40% would change jobs to gain flexibility.
36% of women consider flexible work essential compared to 22% of men.
28% of women view being able to work anywhere as essential, compared to 18% of men.
Ivanti's research clearly shows that flexible and remote working has a direct impact on IT workloads.
56% of IT workers say helpdesk ticket volume is up - a finding consistent with previous years' results - and 78% blame flexible/remote working for the upward trend.
Some of the specific factors driving higher ticket volumes include software deployments, network reliability and security incidents.
Leaders are out of touch with IT and security needs.
Although over 90% of leaders surveyed say employees have the tools to be productive in a remote or hybrid work environment, that's not the case for IT and security teams.
Just 46% say it's easy to access tech tools when working remotely.
This disconnect has weighty implications for employers - 23% of IT professionals say a colleague has resigned due to burnout.
Research shows adoption rates for AI and automation solutions are low.
If leaders want to empower employees to work flexibly, deploy AI and automation at scale and address IT and security needs, then CIOs and CISOs need to align priorities.
Research shows that 52% of IT and security professionals say security data and IT data are siloed inside their organizations.
Of those, 84% say silos have a negative impact on security, and 82% say silos drive down productivity.
This has a domino effect on how employees work both productively and securely anytime and anywhere.
66% of IT workers say they use publicly available generative AI tools like ChatGPT, but oversight of these tools is often missing or incomplete.
Nearly one in three organizations has no documented strategy in place to address generative AI risks - a serious oversight, given that IT professionals work with sensitive data and systems.


This Cyber News was published on www.helpnetsecurity.com. Publication date: Wed, 17 Apr 2024 03:58:04 +0000


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