The ransomware attack appears to have targeted the company’s internal operational systems, potentially including enterprise resource planning (ERP) platforms, customer relationship management (CRM) databases, and supply chain management applications. The company’s AI-powered digital platform, Ingram Micro Xvantageâ„¢, which provides integrated hardware and cloud subscription services, experienced service interruptions affecting order tracking, billing automation, and inventory management systems. Customer-facing applications, including e-commerce portals, partner relationship management systems, and technical support platforms, have been affected by the security incident. Global technology distributor Ingram Micro has confirmed that its internal systems have been compromised by ransomware, leading to significant operational disruptions across its worldwide IT ecosystem operations. Ingram Micro has issued formal notifications to affected customers, vendor partners, and stakeholders, acknowledging the operational challenges caused by the cybersecurity breach. The company has also notified federal law enforcement agencies, including the FBI’s Internet Crime Complaint Center (IC3) and the Cybersecurity and Infrastructure Security Agency (CISA). The Irvine, California-based company, which serves nearly 90% of the global population through its distribution network, disclosed the cybersecurity incident on July 5, 2025, following the discovery of malicious encryption software on critical infrastructure components. The company’s Security Operations Center (SOC) likely activated its Computer Security Incident Response Team (CSIRT) to coordinate the technical response and forensic analysis. Ingram Micro confirmed ransomware on internal systems, immediately taking affected systems offline. These containment procedures align with industry-standard practices outlined in frameworks such as the NIST Cybersecurity Framework (CSF) and ISO 27035 incident management protocols. Company working to restore systems and resume normal operations after the July 2025 breach.
This Cyber News was published on cybersecuritynews.com. Publication date: Mon, 07 Jul 2025 17:15:13 +0000