Marks & Spencer Confirms a Cyberattack Hits Payments & Online Orders

The company has also fulfilled regulatory obligations by reporting the incident to the Information Commissioner’s Office (ICO) and the National Cyber Security Centre (NCSC). “The Company has engaged external cyber security experts to assist with investigating and managing the incident. Cyber Security News is a Dedicated News Platform For Cyber News, Cyber Attack News, Hacking News & Vulnerability Analysis. Security analysts suspect the attack might involve ransomware, given the pattern of service disruptions and the company’s cautious approach to system isolation. The attack, which has been ongoing for several days, has forced the company to implement emergency security protocols to contain potential damage. Security professionals note that this silence is typical during initial incident response phases, particularly when attackers are attempting to leverage stolen data for extortion. “I had to leave my shopping behind,” reported one customer on the social media platform X, citing poor communication about payment system failures until reaching checkout. Chief Executive Stuart Machin notified customers via email that these measures were implemented “to safeguard you and our business,” while emphasizing that physical stores remain operational. Gurubaran is a co-founder of Cyber Security News and GBHackers On Security. M&S has indicated that it doesn’t believe customer data has been compromised, telling shoppers that no immediate action, such as password changes, is required. We are taking actions to further protect our network and ensure we can continue to maintain customer service,” M&S stated in its official release. However, the notification to data protection authorities suggests the company is following precautionary measures required under current regulations. He has 10+ years of experience as a Security Consultant, Editor, and Analyst in cybersecurity, technology, and communications.

This Cyber News was published on cybersecuritynews.com. Publication date: Wed, 23 Apr 2025 10:20:12 +0000


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