Microsoft Entra account lockouts caused by user token logging mishap

However, an admin for one of the impacted organizations shared an advisory sent by Microsoft stating that the issue was caused by the company mistakenly logging the impacted account's user refresh tokens rather than just their metadata. "On Friday 4/18/25, Microsoft identified that it was internally logging a subset of short-lived user refresh tokens for a small percentage of users, whereas our standard logging process is to only log metadata about such tokens," reads an advisory from Microsoft posted on Reddit. Microsoft confirms that the weekend Entra account lockouts were caused by the invalidation of short-lived user refresh tokens that were mistakenly logged into internal systems. Microsoft says impacted customers can give the "Confirm User Safe" feedback in Microsoft Entra for the flagged user to restore access to their accounts. Impacted customers initially thought the account lockouts were tied to the rollout of a new enterprise application called "MACE Credential Revocation," installed minutes before the alerts were issued. On Saturday morning, numerous organizations reported that they began receiving Microsoft Entra alerts that accounts had leaked credentials, causing the accounts to be locked out automatically.

This Cyber News was published on www.bleepingcomputer.com. Publication date: Mon, 21 Apr 2025 16:30:05 +0000


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