Microsoft is currently investigating a significant service disruption affecting Microsoft Forms, leaving numerous users unable to access the popular online survey and quiz platform. The company stated, “We’re investigating an issue where some users may be unable to access the Microsoft Forms service. We're investigating an issue where some users may be unable to access the Microsoft Forms service. The outage is preventing users from accessing Microsoft Forms entirely, with affected individuals encountering error messages and inability to load the service. Microsoft acknowledged the issue through its official Microsoft 365 Status social media account, directing users to monitor progress via the Microsoft 365 Admin Center using issue ID FM1109073. As of the latest updates, Microsoft continues to treat this event with high priority, with technical teams actively working to restore full functionality to the Forms service. Microsoft Forms serves as a crucial component of the Microsoft 365 ecosystem, allowing users to create custom surveys, polls, questionnaires, and quizzes with built-in analytics capabilities. Despite the confirmed problems, Microsoft’s official Service Health Status website initially continued to display “everything up and running,” creating confusion for users trying to understand the scope of the issue. Users attempting to visit forms.microsoft.com are being presented with reference error codes, indicating widespread accessibility problems. The issue, identified as incident FM1109073, began on July 4, 2025, at 12:42 PM GMT+5:30 and has been classified as a service degradation affecting global users. Organizations relying on Microsoft Forms for data collection, surveys, and educational assessments are experiencing significant operational challenges. The service disruption is affecting various user categories, from individual Microsoft account holders to enterprise customers with Microsoft 365 subscriptions. Users are advised to monitor the Microsoft 365 Admin Center for real-time updates on the resolution progress. The service disruption is particularly impactful for businesses and educational institutions that depend on Forms for daily operations, including employee feedback collection, student assessments, and customer surveys. The current issue appears to be part of a broader pattern of Microsoft service disruptions that have occurred throughout 2025. The platform integrates seamlessly with other Microsoft services, including Excel, Teams, and SharePoint, making it an essential tool for organizational communication and data collection. Earlier this year, Microsoft experienced significant outages affecting Teams, Exchange Online, and other core services, raising concerns about the reliability of cloud-based business tools. Monitoring telemetry is showing an improvement in service availability and we're reaching out to affected users to verify if they are able to access the service.
This Cyber News was published on cybersecuritynews.com. Publication date: Fri, 04 Jul 2025 09:10:11 +0000