Wyze shared more details on a security incident that impacted thousands of users on Friday and said that at least 13,000 customers could get a peek into other users' homes.
The company blames a third-party caching client library recently added to its systems, which had problems dealing with a large number of cameras that came online all at once after a widespread Friday outage.
Multiple customers have been reporting seeing other users' video feeds under the Events tab in the app since Friday, with some even advising other customers to turn off the cameras until these ongoing issues are fixed.
Wyze says this happened because of the sudden increased demand and led to the mixing of device IDs and user ID mappings, causing the erroneous connection of certain data with incorrect user accounts.
As a result, customers could see other people's video feed thumbnails and, in some cases, even video footage after tapping the camera thumbnails in the Wyze app's Events tab.
Wyze has yet to share the exact number of users who had their video surveillance feeds exposed in the incident.
The company has now added an extra layer of verification for users who want to access video content via the Events tab to ensure that this issue will not happen in the future.
Wyze investigating 'security issue' amid ongoing outage.
This Cyber News was published on www.bleepingcomputer.com. Publication date: Mon, 19 Feb 2024 17:21:08 +0000