Recent reports reveal that employees of Zendesk, a San Francisco-based customer service platform, have been targeted by a sophisticated SMS phishing scam.
The attack originated by sending text messages to employees claiming that their email accounts had been locked, according to researchers Urban Schrott and Sarah Niskar. The malicious actors then asked employees to follow a link in the text message. If users clicked on the link, they were taken to a malicious site that asked for their credentials.
Once the attackers had the users' passwords, they were able to access their accounts, spread malware and steal sensitive data. Furthermore, the attackers were also able to send further SMS phishing messages to other Zendesk employees.
This is yet another example of why it is so important to remain vigilant with our online security. While SMS phishing messages may seem innocent, they can be incredibly dangerous. It is important to remember that cybercriminals are incredibly adept at utilizing modern technology to conduct malicious attacks.
At the same time, businesses must utilize the best security measures to protect their data. This includes using multi-factor authentication, implementing data encryption, and regularly updating their systems and software. Additionally, businesses should use security tools and measures to detect any malicious activity.
The reality of the situation is that as more people are using technology to conduct business, malicious actors will only become more adept at utilizing it to their advantage. Therefore, it is essential that businesses and individuals stay up-to-date on the latest cyber security news and employ the best security measures to protect their data. By taking these preventive measures, we can better protect ourselves and our data from cyber crime.
This Cyber News was published on www.hackread.com. Publication date: Wed, 25 Jan 2023 00:37:03 +0000