'Significant' amount of customer data accessed during cyberattack on Qantas airline | The Record from Recorded Future News

Sam Rubin, senior vice president of threat intelligence at Palo Alto Networks' Unit 42, told Recorded Future News that Scattered Spider recently migrated toward pure social engineering-based tactics, using their English-speaking skills to fool company employees. Australian airline Qantas warned customers on Wednesday that a cyber incident exposed customer data. The company posted a notice on its website and sent emails to customers explaining that hackers breached a Qantas contact center containing 6 million customer service records. Qantas Group CEO Vanessa Hudson said the company notified the Australian Cyber Security Centre, the Australian Federal Police and the Office of the Australian Information Commissioner about the attack. The proportion of data stolen is expected to be “significant,” Qantas said, noting that it includes customer names, emails, phone numbers, frequent flyer numbers and birth dates. He noted that Palo Alto Networks has seen Scattered Spider work with multiple ransomware-as-a-service providers, including AlphV and more recently DragonForce.

This Cyber News was published on therecord.media. Publication date: Wed, 02 Jul 2025 12:55:09 +0000


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