Takeaways from Cisco at InsureTech Connect 2023

InsureTech Connect 2023, the premier conference for the insurance technology industry, brought together 9,000+ innovators, leaders, and solution providers to Las Vegas in early November to explore the latest trends, technologies, and disruptions in the insurance technology space.
Cisco's ITC 2023 booth was dedicated to showcasing Webex Connect - a Communications Platform as a Service solution that transforms business messaging into a powerful tool for insurers.
Thus, along with a few Cisco colleagues, I had the opportunity to learn and network with customers, partners, and industry analysts regarding the significant transformations taking place in the insurance industry.
As anticipated, generative AI was topically everywhere accompanied by high expectations of significantly improving the impact artificial intelligence and machine learning has already had on the insurance sector.
Generative AI has the potential to further enhance operational efficiency, transform customer experience, and redefine how insurers understand, manage, and mitigate risks in an increasingly complex business environment.
Customer experience was also a key focus at ITC, with companies like Cisco emphasizing the need for personalized, seamless interactions.
The integration of digital platforms, chatbots, and virtual assistants to enhance customer engagement and streamline communication is fundamentally important for meeting evolving customer expectations and providing a more user-friendly experience throughout the entire insurance lifecycle.
The addition of AI-enabled 'co-pilot' capabilities for brokers, contact centers, and other areas will be the engine for increased agent / broker efficiency and enhanced customer experiences.
The discussions underscored the importance of building trust with customers and stakeholders by prioritizing diligent data security practices.
Alternate distribution channels, embedded insurance, and other areas such as telematics are key growth opportunities, with security and privacy a priority as insurers navigate new opportunities in the digital frontier.
Interest also continues in cyber insurance driven by an increase in cyber threats.
Established insurers showcased successful collaborations that leveraged their strengths and those of insuretech solution providers.
These partnerships aim to combine the industry know-how of traditional insurers with the agility and disruptive potential of insurtechs to drive innovation, enhance digital capabilities, and stay competitive in a rapidly changing landscape.
The convergence of technology and insurance on display at ITC reflected the significant impact on the insurance business from external influences including inflationary costs, climate-related disasters, geopolitical instability, and rising repair costs among other areas.
Cisco's expertise in networking solutions can be crucial for insurers looking to build and enhance their digital infrastructure.
Given the increasing focus on cybersecurity and data privacy in the insurance sector, Cisco's cybersecurity products and services help insurance companies protect sensitive customer data, prevent cyber threats, and comply with evolving regulatory requirements.
In addition to showcasing Webex Connect in our expo booth, the Webex Collaboration and Contact Center solutions can aid insurers in improving internal communication, enhancing customer interactions, and streamlining business processes.
In summary, ITC 2023 provided a comprehensive overview of the current state of the insurance industry and offered a glimpse into its future.
The conference showcased the non-stop pace of innovation, the increasing collaboration between traditional insurers and startups, and the industry's commitment to leveraging technology to create a more efficient, customer-centric, and resilient insurance ecosystem.
As the insurance technology landscape continues to evolve, the insights and connections from ITC provided great insights into the future of the insurance industry.


This Cyber News was published on feedpress.me. Publication date: Tue, 05 Dec 2023 16:43:11 +0000


Cyber News related to Takeaways from Cisco at InsureTech Connect 2023

Takeaways from Cisco at InsureTech Connect 2023 - InsureTech Connect 2023, the premier conference for the insurance technology industry, brought together 9,000+ innovators, leaders, and solution providers to Las Vegas in early November to explore the latest trends, technologies, and disruptions in ...
10 months ago Feedpress.me
Webex Connect and a New Digital Experience - While creating such engaging experiences is necessary for businesses of all sizes, smaller teams in particular need to find a way to get their customers' questions answered without relying on as much manpower. The Cisco Store is one such program, and ...
10 months ago Feedpress.me
What's Coming to Cisco Live Europe 2024 for the Data Center Developer? - In just a week or so, Cisco Live EMEA, 2024 will be ready to sizzle at the RAI Amsterdam. From a Cisco Cloud Networking standpoint, Cisco Nexus Dashboard, Cisco ACI, and Nexus 9000 Series switches are showing up in a big way. Read on to learn what ...
8 months ago Feedpress.me
5 Tips for Pi Day Savings at the Cisco Learning Network Store - Save 25% on select training products from the Cisco Learning Network Store for 24 hours only. Two new multicloud training courses are now available in the Cisco Learning Network Store-and they're included in the Pi Day Sale. If you are an active ...
6 months ago Feedpress.me
Building Data Center Infrastructure for the AI Revolution  - This is part two of a multi-part blog series on AI. Part one, Why 2024 is the Year of AI for Networking, discussed Cisco's AI networking vision and strategy. This blog will focus on evolving data center network infrastructure for supporting AI/ML ...
6 months ago Feedpress.me
Embrace the Multicloud Era with Cisco Learning and Certifications at Cisco Live Amsterdam - It's time to come together with experts and thousands of your peers to connect, learn, and advance your career with the Learning & Certifications team at Cisco Live Amsterdam, February 5-9, 2024. Let's dive into how you can make the most of your ...
8 months ago Feedpress.me
Cisco Adds New Security and AI Capabilities in Next Step Toward Cisco Networking Cloud Vision - PRESS RELEASE. AMSTERDAM, Feb. 6, 2024 /PRNewswire/ - CISCO LIVE EMEA - Cisco, the leader in networking and security, today introduced new capabilities and technologies across its networking portfolio that are designed to drive a more unified and ...
8 months ago Darkreading.com
Accelerating Your Journey to the 128-bit Universe - The 2023 National Cybersecurity Strategy requires acceleration of your agency's mission to go boldly into the 128-bit address space universe with greater speed and urgency. IPv6-only is the addressing standard for the U.S. Federal Government, ...
10 months ago Feedpress.me
Something exciting is brewing for NRF24 - NRF'24 is also where we'll be demonstrating Webex Connect's mobile ordering coffee bar experience at Café Cisco, which showcases the richer customer communications delivered by the simplicity and intuitiveness of Webex Connect, part of Webex CPaaS ...
9 months ago Feedpress.me
Join Customer Experience for Cisco Live EMEA Demos - In her blog, Countdown to Cisco Live EMEA, Adele Trombetta, SVP, Cisco Customer Experience EMEA, mentioned how excited she is for Cisco Live EMEA in just a little more than a week, and I agree. I want to go a little deeper and give you some more ...
8 months ago Feedpress.me
Honoring Cisco Designated VIPs at Cisco Live Amsterdam 2024 - Every Cisco Live, we have the opportunity to meet our esteemed Cisco Designated VIPs in person. It is one of the most significant highlights for the Cisco Learning Network's community managers and the Cisco Learning & Certifications organization's ...
8 months ago Feedpress.me
The power of community helps Cisco Insider Rob Taylor bring innovation to his customers. - Cisco's advocacy community, Cisco Insider Advocates, brings our customers together and provides a way for them to make powerful connections, expand their professional and personal networks, and learn from top experts in their field. Fate stepped in, ...
4 months ago Feedpress.me
Congratulations to our 2023 CX Customer Hero Award Winners - There is no event quite like Cisco Live for our Customer Experience team. Successful transformation happens when innovative leaders dream big and collaborate with Cisco CX to execute on those dreams. Today, we are presenting a Cisco CX Customer Hero ...
10 months ago Feedpress.me
Over 40,000 Cisco IOS XE devices infected with backdoor using zero-day - More than 40,000 Cisco devices running the IOS XE operating system have been compromised after hackers exploited a recently disclosed maximum severity vulnerability tracked as CVE-2023-20198. There is no patch or a workaround available and the only ...
10 months ago Bleepingcomputer.com
Embracing Sustainability: Embark on the Journey to a More Sustainable Future! - Sustainability isn't just about protecting the planet for future generations. It's also about preserving the delicate balance that allows life to thrive today and tomorrow. In a world where environmental concerns are growing more urgent with each ...
10 months ago Feedpress.me
Inspiring Innovation at Cisco Live Las Vegas 2024 - Being in the technology industry means we've all had a front-row seat to witness tectonic shifts such as the inception of the internet and now Cisco will impact that level of change again. To assist you in this journey at Cisco Live, and beyond, is ...
4 months ago Feedpress.me
Navigating the AI Frontier with Cisco - Fresh from another impactful Cisco Live EMEA, the buzz around Artificial Intelligence is undeniable. AI stands as a new frontier for businesses, a beacon of innovation in our swiftly evolving landscape. On Partner Day, I addressed a packed room of ...
8 months ago Feedpress.me
Shaping the Future of Finance: The Cisco and AWS Collaboration in EMEA - The collaboration between Cisco and Amazon Web Services in the Europe, Middle East, and Africa region-combining each company's market leading strengths-continues to deliver impressive outcomes for our customers, notably within the Financial Services ...
9 months ago Feedpress.me
CVE-2023-25194 - A possible security vulnerability has been identified in Apache Kafka Connect API. ...
1 year ago
What we learned over coffee at the year's biggest healthcare event - Healthcare organizations are dedicated to providing exceptional care, prioritizing the patient's satisfaction and experience through a patient-centered approach. This approach ensures patients are firmly at the center of their care and engaged in ...
4 months ago Feedpress.me
Award-Winning Centralized Platform Helps Unlock Value Through Simplicity - Network operators need to cater to their customers by delivering services from anywhere between 1G to 100G speeds, while having the ability to aggregate into 400G networks. With the evolution of the network and emergence of more localized and ...
7 months ago Feedpress.me
From IT Pro to Swiftie, Scott Sardella's Winning Big with Cisco Insider Advocates - Cisco's advocacy community, Cisco Insider, brings our customers together and provides a way for them to make powerful connections, expand their professional and personal networks, and learn from top experts in the field. The support from Cisco TAC ...
4 months ago Feedpress.me
For the Love of Learning: We're Here for You at Cisco Live 2024 Las Vegas! - Cisco Live is all about learning, as are Cisco Learning & Certifications and Cisco U. We're here to provide the opportunities you need to learn everything you can and apply your newfound knowledge as soon as possible in the tech career you want. ...
4 months ago Feedpress.me
Cisco patches IOS XE zero-days used to hack over 50,000 devices - Cisco has addressed the two vulnerabilities that hackers exploited to compromise tens of thousands of IOS XE devices over the past week. The free software release comes after a threat actor leveraged the security issues as zero-days to compromise and ...
10 months ago Bleepingcomputer.com
Meet the Cisco Security Risk Score - In April 2023, we rebranded our risk-based vulnerability management solution, Kenna. Effective immediately, the Kenna Risk Score is renamed to the Cisco Security Risk Score. VI is renamed to Cisco Vulnerability Intelligence, and Kenna. To strengthen ...
9 months ago Feedpress.me

Latest Cyber News


Cyber Trends (last 7 days)


Trending Cyber News (last 7 days)